I was surprised when I learned from Camille Fournet that they ship to their boutique or office in each destination country before shipping from there to the customer. Now I know why. They'll be using established import channels with their established shipper for their whole produce line. There was no silliness on this end. It wasn't cheap, but there were no surprises, either.
Rick "regular airmail usually avoids these problems" Denney
I wish these vendors would give customers a choice of shipping methods, rather than just forcing us to use the one they choose. That will be the last time I buy from Isofrane because of this hassle. Too bad.
Yes, direct through Isofrane's website. Different "fee" each time.
I hate that. I think part of the problem, or perhaps all of it, is fedex, ups et al are part of this customs program where they have their own people do customs job for them. So you end up with Joe Blow from the delivery company deciding what duty etc you are paying instead of a customs agent. And we all know how great these people are at their jobs. And then you have to consider that Frank Blow may apply the rules differently than Joe. God forbid one of them have a bad day and take it out on poor unsuspecting recipients!
As an alternative if you ever want to order another ISO could could get it from Ben at Aquadive. Same price, comes from same place, but you could ask him to send it just regular mail. He's an easy guy to deal with like that. He won't change the stated value in the forms though
I wish these vendors would give customers a choice of shipping methods, rather than just forcing us to use the one they choose. That will be the last time I buy from Isofrane because of this hassle. Too bad.
FedEx is affordable for international shippers because they forward much of the cost to the recipients. The shippers don't realize they're doing it, I suppose.
If I know a shipper is going to use FedEx, I request an alternate or cancel the sale. I try not to be shaken down and robbed by FedEx when possible. And it is robbery.
I feel your pain, Sherry. I've had worst than that with an Isofrane DLC buckle. $49 for the buckle and shipping, and $45!!!! for fees and taxes! I was fuming! I find it so stupid to use Fedex to ship a buckle. Put the damn thing in an envelope and mail it, I can wait two or three weeks. It would have cost less than $5!!!